Be sdr, tech, va customer support csr, tsr, sales closer

About this ad

This hourlie is for 5 days - 40 hours - I will be your email or phone support (8 hours per day) for 1 week of coverage.

I have almost 5 years of experience in customer relations and sales, which has truly helped me connect with and commit to my customers and clients. Plus 3 years of experience as an Assistant Listicle Writer, Curator, and Content Moderator for a digital media company.

A summary of my experience and expertise:

General VA
-Assisted 6+ Founders/CEOs (Mostly E-commerce with 1 Real Estate)
-Zendesk Macros Management (Coaching Business)
-Assisting new hires as SME
-Sales Development, Customer service improvements, upsell & cross-sell strategies

CSR, TSR & Sales Background:
-Outbound Sales / Sales Closer (B2C E-commerce)
-General Customer Support & SME (Skincare, 1 yr 5 mos)
-Telemarketing / Cold Calling (B2B Marketing)
-Auto Services Multi-persona support
-Zendesk Tier 1 Tech Support (Smart Devices)
-Inbound Sales Music Subscription (BPO) (1 yr)
-Technical/Billing Specialist Telecom (BPO)
-Financial Advisor Billing Services (BPO)
-Customer Service E-commerce & Retail (BPO)

Achievements: Maintained above-average metrics
Goals:
• Free you from time-consuming tech/customer support tasks
• Improve customer retention & satisfaction
• Higher conversions, sales, and customer loyalty

About the seller

Reviews on the ad

  • Richard W. 18 days ago

    Excellent work, as always

  • Isobel T. 1 days ago

    Great job. Patient with our amendments and speedy responses.

  • Amit C. 9 days ago

    Excellent workby

  • Hilal S. 2 days ago

    is absolutely amazing with his work and super patient! Highly recommended, and I'll be doing more business with him. Great job!

  • Jesse R. 26 days ago

    Great work as usual

  • Sunny C. 22 days ago

    Excellent - prompt communication, great design skills, happy with the end result. Would highly recommend. Thanks

  • Richard W. 28 days ago

    Fantastic work

  • Richard K. 8 days ago

    Fantastic service yet again! Thanks

  • Paul O. 18 days ago

    These guys are amazing. They have been great, the way they go about their work is impressive, they are very attentive. They respond to questions very quick and work with you till work is done or till you are happy with what they have done. Thank you!

  • Dorothea F. 25 days ago

    very helpful, patient and delivered the project exactly how I wanted it.

Order details€240

5 days
Contact the seller