About me

I am able to provide a range of assistance including: data entry, translation ,virtual assistance, Customer Relations, uploading products and content onto different CMS (Magento,Wordpress,Joomla,OpenCart, Shopify...) Filing, Excel work, research ...

Area Covered:London,Surrey , UK

*Administrative Assistant at Trust ( Linguaphone)- Lebanon

-French Support for clients
-Coordination between Sales representatives and Clients.
-Responsible of the Inventory of the Warehouse
-Creation of sales Contracts and agreements for the Clients

*Client Service Representative at IO Centers- Kuwait
Information Technology and Services industry

I worked as a CSR (Client Service Representative). My role included:

* Taking clients on a tour in the centre and explaining about the different types of offices & facilities.
* Preparing Service Agreements for the companies that are renting offices.
* Making client request forms and dealing with customer complaints.
* Making receipts for client's payments.
* Booking conference and meeting rooms for internal and external clients.

*Administration at Gras Savoye-Lebanon
Privately Held ; Insurance industry
September 2004 Ã’¢ï’¿’½ï’¿’½ October 2007 (3 years 2 months)

This is a part time job. I have been able to develop my administration skills. My role included:

* Invoicing of the policies.
* Classification and filing of confidential files.

*Training at Credit Libanais
Privately Held ; Banking industry
August 2007 - September 2007 (2 months)

Internship program. Covering all aspects of Customer Relations. During my internship my role included:

* Opening of customer accounts.
* Dealing with customer complaints.
* Filling in loans applications
Education Summary: BS, International Business Management-Notre Dame University (NDU)

College Soeurs des Saint Coeur-
Bacalaureate, Economic Sciences